Privacy Policy

Privacy Policy for Aruka

At Aruka, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, engage with our services, or interact with us in any other way. Please read this policy carefully to understand our views and practices regarding your personal data and how we treat it.

1. Who We Are

Aruka is a charity dedicated to supporting individuals in Scotland on their journey to recovery from addiction. Our services include counselling, support groups, and outreach programs aimed at helping individuals lead healthier, more fulfilling lives.

Our registered office is located at:

6 St Mungo's Rd, Cumbernauld, Glasgow G67 1QR
Registered Charity Number: SC052595
Website: www.arukauk.com
Email: info@arukauk.com

2. Information We Collect

We may collect and process the following types of personal data when you interact with our website or services:

Personal Identification Information: This includes name, address, email address, phone number, and other contact details.
Sensitive Data: We may process sensitive data related to your health or well-being, specifically in the context of addiction recovery services. We ensure this data is handled with the utmost care and in accordance with applicable data protection laws.
Usage Data: This includes data about how you use our website, including your IP address, browser type, device information, and pages visited on the site. This information helps us improve the user experience on our website.

We will only collect data that is necessary for providing our services or as required by law.

3. How We Use Your Data

We use the personal information we collect for the following purposes:

To provide, manage, and improve our services, including addiction recovery support.
To communicate with you, such as responding to your inquiries, sending updates, newsletters, and other information related to our work.
To process donations, event registrations, or volunteer applications.
To ensure the security and integrity of our website.
To comply with legal obligations and protect our legal rights.

4. Sharing Your Data

We do not sell, trade, or otherwise share your personal data with third parties except in the following cases:

Service Providers: We may share your information with trusted third-party service providers who assist us in operating our website, conducting our charity operations, and fulfilling our obligations (e.g., payment processors, IT service providers, etc.).
Legal Compliance: We may disclose your information if required to do so by law or to protect the rights, property, or safety of Aruka, our users, or others.
Research & Analysis: In some cases, we may anonymise or aggregate your data for research or statistical purposes. Any data shared in this form will not be identifiable.

5. Data Security

We take the security of your personal information seriously and implement appropriate technical and organizational measures to protect it against unauthorized access, loss, or destruction. However, please note that no method of internet transmission is entirely secure, and we cannot guarantee the absolute security of your data.

6. Your Rights

You have certain rights regarding your personal data under the General Data Protection Regulation (GDPR), including:

The right to access the personal data we hold about you.
The right to correct any inaccurate or incomplete data.
The right to request the deletion of your data in certain circumstances.
The right to restrict or object to processing in specific situations.
The right to withdraw consent, where applicable, at any time.

If you wish to exercise any of these rights, please contact us at info@arukauk.com

7. Cookies

Our website uses cookies to enhance your experience. Cookies are small data files stored on your device that help us remember your preferences and improve the functionality of our site. You can control the use of cookies through your browser settings, but disabling cookies may affect your ability to use certain features of the website.

8. Third-Party Links

Our website may contain links to other websites or services. Please be aware that we are not responsible for the privacy practices of these third-party sites. We encourage you to read the privacy policies of any third-party websites you visit.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date” at the top of the policy. Please check this page periodically for updates.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us at:

Aruka
Email: info@arukauk.com
Phone: 07889209877